Important Policies:
– Payment Policy: All dues need to be cleared at the time of check in.
– Room Specifications: Our rooms are compact (approx. 110–350 sq. ft.) with Queen-size beds. We do not recommend exceeding standard occupancy.
– Room Allocation: Specific rooms or floor levels cannot be guaranteed in advance. Rooms can be allotted anywhere as per room category. No pick & choose facility is there to confirm you any specific room.
– Facilities: A lift is always available. However, you should only book lift-facilitated hotels if you are also able to use the staircase in the event of an emergency. Because the property is surrounded by a highly saline environment, the elevator system can fail at any time and may take 1 to 2 days to repair in the worst-case scenario.
– Parking: Limited parking is available on a first-come, first-served basis and cannot be reserved.
– Cancellations & Modifications: Requests for cancellations or modifications cannot be permitted due to any unexpected property renovation, government restrictions, or personal preferences are not permitted.
– Child Policy: Children above 10 years of age are charged at the adult rate.
– Check in time: 8 AM & check out time: 7 AM
Cancellation Policy:
– No-Show: Non-arrival by 12:00 AM midnight on the check-in date will be treated as a No-Show, and the reservation will be automatically cancelled following the night audit. All deposits will be forfeited as cancellation revenue.
– Cancellations (> 5 days): For cancellation requests submitted more than 5 days prior to your arrival date, a cancellation fee equivalent to one night’s charge per room will apply. The remaining balance will be refunded.
– Cancellations (< 5 days): For cancellation requests submitted less than 5 days prior to your arrival date, all advance payments are non-refundable.
Rescheduling Policy:
– Reservations may be rescheduled to avoid the cancellation charge only once within 2-3 months of the original check-in date. To avail of this option, a written rescheduling request must be submitted at least five days prior to check-in.
